Case Study

The Lord Lyndoch

Surrounded by the Barossa Valley’s stunning vineyards, The Lord Lyndoch is an iconic family-owned restaurant. With a café, outdoor dining, bistro and two downstairs cellar rooms to manage, owners Mandy and Ben required a tailored refrigeration and air conditioning solution to keep their business running smoothly.

The Problem

With the Barossa’s hot summers and frosty winters, it was essential that The Lord Lyndoch had an effective air conditioning system in place. The existing system was outdated, causing temperature fluctuations that impacted customer satisfaction. In addition, the restaurant’s walk-in coolers and freezer were in need of maintenance and repairs.

The Solution

Working closely with Maddy and Ben, REQ technicians implemented a system that met The Lord Lyndoch’s specific needs. The air conditioning installation was completed quickly and without disrupting the restaurant’s regular operations.

REQ Delivered

  • The Replacement of two walk-in fridge motors
  • Re-gassing of prep fridges
  • Installation of two new split systems
  • Ongoing maintenance and support


The Lord Lyndoch now has a refrigeration and air conditioning system that is fit for purpose and able to cope with the demands of a busy industry. Benefits of the REQ service included:

  • Increased energy efficiency with new split-system installation, helping to reduce environmental impact and running costs.
  • Improved airflow in prep areas, leading to better food quality and reduced risk of food spoilage.
  • Regular maintenance and support from REQ to ensure the system runs smoothly and efficiently.
  • Increased comfort for diners and staff, with tailored air conditioning solutions in each area.
  • Noise reduction from new fridge motors.
Thank you Filip and team! Being new to the hospitality industry we rely heavily on reliable, knowledgeable & honest suppliers & trades. Thankfully you were referred to us & ticked all those boxes. In our short time in our new business we have replaced 2 x walk in fridge motors, installed 2 new split systems & regassed prep fridges. REQ team are professional & helpful. We absolutely would’ve been lost without you! Thank you.

Ben & Mandy

The Lord Lyndoch