Case Study

Rental Property Network

Rental Property Network is a property management group overseeing a wide range of residential rental properties in South Australia. One of RPN’s primary services is maintaining and servicing the air conditioning units that operate in their properties.

The Problem

As the Rental Property Network’s portfolio of properties grew, so did the number of work orders they were receiving for air conditioning maintenance and servicing. RPN quickly realised that they needed to find a reliable air conditioning service company that could handle their growing workload, while meeting a high standard of tenant satisfaction.

The Solution

REQ offered RPN a comprehensive air conditioning service that was fast, reliable and affordable. We provided (and continue to provide) regular maintenance and servicing of air conditioning units and after-hours and emergency callouts.

REQ Delivered

  • Instant contact with tenants
  • Clear communication between tenants and the manager
  • Photos of jobs
  • A pain-free experience
  • A high level of knowledge regarding a variety of AC units


  • Refrigeration Equipment
  • Air Conditioning Equipment
  • Optimal Comfort Achieved
REQ are always so quick to jump onto anything we send their way. From touching base with a tenant, to letting us know when something is booked in, to getting invoices/quotes through to us. This makes a world of difference as tenants also appreciate these updates and we are able to provide these so promptly instead of waiting around for sometimes weeks for these things.

Lisa Habkouk

Rental Property Network